Training Videos

Below are the links to VITA's 2022 training.  Choose to participate in either the Greeter, Basic Preparer or Advanced Preparer videos depending upon your preference.  Materials may be picked up at our Coatesville office located at 645 East Lincoln Highway between the hours of 8am and 4pm Monday through Friday.

 

GREETER:

All greeters must watch and participate in the following 6 videos. 

VITA Intro 15 minutes

Basic Intake 25 minutes

Retrieving Walk-in signatures 5 minutes

Passwords 16 minutes

Conduct and Intake 4 minutes

Signing Up to Volunteer 4 minutes

 

Basic:

The following basic videos are for those coming on board as a VITA volunteer preparer for the first time.  Please participate in all 18 videos. 

VITA Intro 15 minutes

Basic Intake 25 minutes

Basic Preparer Procedures 14 minutes

Retrieving Walk-in signatures  5 minutes

Passwords 16 minutes

Conduct and Intake 4 minutes

Who must file? 8 minutes

Filing Status 14 minutes

Dependents 5 minutes

Basic Law Prep  30 minutes

Basic Scenario 1 & 2 55 minutes

Basic Scenario 3 & 4 55 minutes

Basic Scenario 5 & 6 56 minutes

Basic Scenario 7 68 minutes

Basic Scenario 8 35 minutes

Basic Scenario 9  60 minutes

Basic Exam 90 minutes

Signing Up to Volunteer 4 minutes

Advanced:

The following advanced videos are for those who have volunteered with VITA as a preparer for more than one year.  Please participate in all 15 videos. 

Retrieving Walk-in signatures 5 minutes

Passwords 16 minutes

Advanced Intake 8 minutes

Advanced Preparer Proecedures 8 minutes

Quality Review Procedures 5 minutes

Advanced Law Prep 30 minutes

Advanced Scenario 1 & 2  22 minutes

Advanced Scenario 3 & 4  12 minutes

Advanced Scenario 5  10 minutes

Advanced Scenario 6  6 minutes

Advanced Scenario 7  50 minutes

Advanced Scenario 8  27 minutes

Advanced Scenario 9  12 minutes

Advanced Exam 90 minutes

Signing Up to Volunteer 4 minutes

Site Coordinator

The following videos are for those coming on board as Site Coordinators.  Please participate in all 16 videos. 

Retrieving Walk-in signatures 5 minutes

Passwords 16 minutes

Advanced Intake 8 minutes

Advanced Preparer Proecedures 8 minutes

Quality Review Procedures 5 minutes

Advanced Law Prep 30 minutes

Advanced Scenario 1 & 2  22 minutes

Advanced Scenario 3 & 4  12 minutes

Advanced Scenario 5  10 minutes

Advanced Scenario 6  6 minutes

Advanced Scenario 7  50 minutes

Advanced Scenario 8  27 minutes

Advanced Scenario 9  12 minutes

Advanced Exam 90 minutes

Site Coordinators 120 minutes

Signing Up to Volunteer 4 minutes